DVRK L.L.C. Privacy Policy
This Privacy Policy explains how DVRK L.L.C. ("the Company," "we," "us," "our") collects, uses, shares, and protects personal information.
This policy applies to everything we offer: our website at dvrk.io, our games and applications in any form we make them available — including mobile applications, web versions, and any other platform or distribution channel — our backend services, and any correspondence or other interaction you have with us (together, the "Services").
Where a Service, platform, or jurisdiction requires additional or different disclosures, we may publish supplemental terms for that Service, platform, or region. Unless a supplement says otherwise, this policy applies.
1. Who We Are
DVRK L.L.C. is a limited liability company organized under the laws of the State of Wyoming, USA.
Address: 30 N Gould St, Ste N, Sheridan, WY 82801 Email: dvrksupport@gmail.com
For the processing described in this policy, we act as the data controller — the party that decides why and how personal information is processed — except where this policy says otherwise.
2. Definitions
- "Personal information" means information that identifies, relates to, or could reasonably be linked with you. Where applicable law uses the term "personal data," the two mean the same thing here.
- "Processing" means anything done with personal information, including collecting, storing, using, sharing, and deleting it.
- "Processor" means a party that processes personal information on our behalf and under our instructions.
- "Service provider" is used broadly to mean any third party that provides functionality, infrastructure, or support in connection with the Services.
3. Information We Collect
We may collect the following categories of information. Not every category applies to every Service, and what we actually collect depends on which Services you use and how you use them.
3.1 Information you provide to us
- Content you submit in connection with a Service, such as initials, display names, or other entries you choose to enter.
- Correspondence. If you contact us — by email, through a support channel, or by any other means — we receive and retain what you send, including your email address or other contact details, and any information you choose to include.
- Account and profile information, where a Service offers accounts. We may collect registration details, authentication information, and preferences.
- Transaction information, where a Service offers purchases, subscriptions, or other paid features. Payment card details are handled by payment processors; we may receive transaction records, confirmations, and related information.
- Information you submit voluntarily in surveys, feedback, promotions, contests, beta programs, or similar activities.
3.2 Information collected automatically
When you use the Services, certain information may be transmitted or generated automatically:
- Technical and connection information, including IP address, browser type and version, operating system, device type and characteristics, language and regional settings, referring page, and the date and time of a request.
- Identifiers, including anonymous or pseudonymous session identifiers, installation identifiers, and device identifiers.
- Usage information, including which features are used, session length, gameplay events, scores, progress, and performance and diagnostic data.
- Security, anti-cheat, and integrity signals, including information used to distinguish automated traffic from real people, detect cheating, score manipulation, fraud, and abuse, identify unauthorized software interacting with a Service, and otherwise protect the Services. We are not obligated to disclose the methods by which we detect violations.
- Cookies and similar technologies. Where a Service uses cookies, local storage, SDKs, pixels, or comparable technologies, we may use them for functionality, preferences, security, measurement, and — where applicable — personalization.
3.3 Information from other sources
We may receive information about you from third parties, including app stores and distribution platforms, platform and console providers, hosting and security providers, authentication providers, analytics providers, payment processors, advertising and sponsorship partners, fraud-prevention services, and publicly available sources.
4. How We Use Information
We may use personal information for the following purposes:
- To provide the Services — operate, deliver, maintain, and support them, and make features such as leaderboards, score submission, and progress work as intended.
- To secure the Services — authenticate requests, distinguish real users from automated traffic, detect and prevent fraud, cheating, abuse, and unauthorized access, and protect the rights, property, and safety of the Company, our users, and others.
- To improve the Services — understand how the Services are used, diagnose problems, measure performance, and develop new features, products, and services.
- To communicate with you — respond to your correspondence, provide support, and send service-related notices, including changes to our terms or policies.
- To provide commercial features — process transactions, subscriptions, and purchases where a Service offers them.
- For marketing, promotion, advertising, and sponsorship — where a Service includes advertising, sponsored content, promotional placements, or similar features, we may use information to deliver, measure, and improve them, and to promote our own products and services. Where applicable law requires consent for such processing, we will obtain it.
- To comply with law — meet legal, regulatory, and contractual obligations, respond to lawful requests, and establish, exercise, or defend legal claims.
- For any other purpose disclosed to you at the time information is collected, or to which you consent.
5. Legal Bases for Processing
Where data protection law requires a legal basis, we rely on one or more of the following, depending on the processing:
- Performance of a contract — to provide the Services you have requested and to meet our obligations under our Terms of Service and any applicable End User License Agreement.
- Legitimate interests — to operate, secure, and improve the Services; to prevent fraud, cheating, and abuse; to maintain network and information security; to respond to correspondence; and to promote our products, where those interests are not overridden by your rights and freedoms. Data protection law expressly recognizes processing necessary for network and information security as a legitimate interest.
- Consent — where we ask for it, including where required for certain cookies, personalized advertising, or optional features. You may withdraw consent at any time; withdrawal does not affect processing carried out before withdrawal.
- Legal obligation — where processing is necessary to comply with a legal requirement.
- Vital interests or public interest — in the rare circumstances where those bases apply.
6. How We Share Information
We do not sell personal information. We may share it in the following circumstances:
6.1 Service providers
We may share personal information with third parties that provide functionality, infrastructure, or support in connection with the Services, including but not limited to providers of hosting, databases, content delivery, security and bot protection, authentication, analytics, crash and performance reporting, customer support and helpdesk tooling, communications and email, payment processing, and advertising and measurement.
Most of these providers act as our processors, handling personal information on our behalf and under our instructions. Some also act as independent controllers for their own purposes — for example, a security provider that uses technical signals from traffic it protects to maintain and improve its own threat-detection systems. Where a provider acts as an independent controller, its own privacy policy governs that processing.
A current list of the service providers we use, their roles, and links to their own privacy terms is maintained at https://dvrk.io/subprocessors. That list may change from time to time as our Services evolve, and we may add, remove, or replace providers without amending this policy.
6.2 Platforms, marketplaces, and platform services
Our applications may be distributed through, installed from, updated by, and interoperate with third-party platforms, app stores, marketplaces, operating systems, consoles, and device manufacturers — including, without limitation, Google Play, Google Play Services and other Google services, and the Apple App Store and other Apple services.
These platforms and their associated services may collect, generate, and process information about you and your device independently of us — including device and advertising identifiers, installation and update records, purchase and entitlement records, crash and performance data, and other diagnostic information — under their own terms and privacy policies, over which we have no control. Some of these components may be present in our applications as a consequence of the operating system, development framework, or distribution channel we build on, whether or not we make use of their optional features. Your relationship with any such platform is governed by that platform's own terms.
We may receive information from these platforms, and may share information with them, in connection with distribution, installation, updates, licensing, entitlements, purchases, fraud prevention, crash and performance reporting, measurement, and support.
6.3 Advertising and sponsorship partners
Where a Service includes advertising, sponsored content, or promotional placements, we may share information with advertising networks, measurement providers, and sponsorship partners for the purpose of delivering and measuring those placements. Where applicable law requires consent for such sharing, we will obtain it.
6.4 Legal, safety, and enforcement
We may disclose personal information where we believe in good faith that doing so is necessary or appropriate to: comply with applicable law or a lawful request from a court, regulator, or government authority; enforce our Terms of Service, any applicable End User License Agreement, or other agreements; investigate or prevent fraud, cheating, abuse, or security incidents; establish, exercise, or defend legal claims; or protect the rights, property, or safety of the Company, our users, or the public.
6.5 Corporate transactions
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets, personal information may be transferred or disclosed as part of that transaction or the diligence preceding it.
6.6 Affiliates and with your direction
We may share personal information with our affiliates and subsidiaries, and with any third party at your direction or with your consent.
7. Retention
We retain personal information for as long as necessary for the purposes described in this policy, and afterwards for as long as needed to comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
Retention periods vary by category and by Service. Where information is held by a service provider as part of ordinary infrastructure operation — such as transient request logs held by a hosting or security provider — it is retained according to that provider's own practices and retention periods, which we do not control.
Correspondence you send to us is retained for as long as we consider it useful for support, recordkeeping, and legal purposes.
8. Security
We take reasonable measures designed to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Transfers
We operate from the United States, and our service providers operate global infrastructure. Personal information may be transferred to, stored in, and processed in countries other than the one in which you are located, including countries whose data protection laws differ from those of your jurisdiction. Where required, we and our providers rely on legally recognized safeguards for such transfers.
10. Automated Processing
We may use automated systems — including algorithms, filters, machine learning, and artificial intelligence — to process personal information for the purposes described in Section 4, including to review, classify, flag, or act upon content, accounts, and conduct, and to detect cheating, fraud, and abuse. These systems may restrict, reset, suspend, or terminate access, with or without human review.
Where applicable law gives you a right in relation to decisions based solely on automated processing that produce legal or similarly significant effects, you may contact us at the address in Section 15 to request human review, to express your point of view, or to contest the decision. We are not obligated to disclose the methods by which we detect violations, as doing so would allow them to be circumvented.
11. Your Rights and Choices
Depending on where you live, you may have rights in relation to your personal information, including the right to: access it; correct it; delete it; restrict or object to its processing; receive it in a portable format; withdraw consent where processing is based on consent; and not be discriminated against for exercising these rights.
To make a request, contact us at dvrksupport@gmail.com. We may need to verify your identity before acting, and we may decline a request where an exception applies under law.
A practical note. Some Services are designed to collect no information that identifies you, and some information we handle — such as transient technical request data held by infrastructure providers — cannot be linked to a specific person or retrieved on an individual basis. Where that is the case, we may be unable to locate information relating to you, and we will tell you so.
EEA and UK residents have the right to lodge a complaint with their local supervisory authority.
United States residents. A number of U.S. states — including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana, among others — have comprehensive privacy laws giving their residents rights in relation to personal information. Where such a law applies to you, you may have the rights described above, and we will honor them as that law requires.
We do not sell personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act and comparable state laws. We do not use personal information for profiling that produces legal or similarly significant effects, other than as described in Section 10. The categories of information we collect, the purposes we use it for, and the categories of recipients we disclose it to are described in Sections 3, 4, and 6 above.
If a state law gives you a right to appeal a decision we make about a privacy request, you may appeal by replying to our response or by contacting us at the address in Section 15.
Do Not Track. Some browsers transmit a "Do Not Track" signal. There is no common industry standard for responding to it, and we do not respond to it.
12. Age
The Services are intended for people aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have done so, we will delete it. If you believe a person under 18 has provided us with personal information, contact us at the address above.
13. Third-Party Sites and Services
The Services may contain links to, or interoperate with, third-party websites, applications, and services. We are not responsible for the content, privacy practices, or security of any third party. Their handling of your information is governed by their own policies.
14. Changes to This Policy
We may update this policy at any time. When we do, we will revise the "Last updated" date above and, where a change is material, we will provide additional notice through the Services or by other reasonable means. Your continued use of the Services after an update takes effect means you accept the updated policy.
15. Contact Us
DVRK L.L.C. Address: 30 N Gould St, Ste N, Sheridan, WY 82801 Email: dvrksupport@gmail.com Website: https://dvrk.io
Any dispute arising out of or relating to this policy or the Services is governed by the Dispute Resolution section of our Terms of Service at https://dvrk.io/terms, which includes a binding arbitration provision and a class action waiver.